Hi! I’m James, and I’m here to help

A portrait of James Allen

As The Coalville Computer Nerd, the four corner stones of my success are great customer service, top quality work, affordability, and providing swift solutions to my customers needs.

With over a decade of professional experience and thousands of completed repairs over my career, I proudly serve the small businesses and home users of North West Leicestershire, providing the local community with the individual care and attention it deserves when it comes to keeping their computer systems running.

Whether it’s something small like configuring an email program, or something big like refitting an office with all new custom systems, or even if you just need a quick bit of advice, you can count on me to help you out however possible.

As a full-time sole trader you can be certain that I will work as hard as I can to provide the quality service you expect. If you’ve spoke to my other customers, you will already know that I happily go that extra mile because in all honesty, I enjoy the work that I do and if a job’s worth doing, it’s worth doing perfectly.

Honest quality no-nonsense work is key!

The speed of this turn around amazed me. Thank you again James.

Alvito Hough-Pacino, home user

So pleased with this ‘nerd’. James responded extremely quickly when I messaged him

Sarah Freeman-Langford, home user

Excellent service, James is really nice and nothing is too much trouble

Philip Phillips, home user

Best I.T. engineer we have ever had, reasonable rates, strongly recommend.

Neil Waldron, Approved Access Training

He must be running on Duracell! I am so happy with what he has done.

Emma Louise Stockwell, home user

No fix, no fee

If I’m not able to repair your system I won’t charge you a penny (there’s very fair and straightforward terms and conditions, I’m sure you’ll understand)

I’m confident with the quality of the services I provide and I’m sure you will be too. I aim for no less than 100% satisfaction with every repair which is why so many people trust me as their go-to computer guy.

Environmentally responsible

It’s no secret that the computer industry generally produces a lot more electronic waste than it should and it isn’t always managed very well. I promise to do my bit to reduce this problem by making sure that all of the electronic waste I handle is done so responsibly.

Reducing waste also involves re-use wherever possible. I quite often find myself given older equipment that still works fine or just needs a bit of TLC. If you’re a charity or non-profit organisation that could benefit from these systems, please get in touch and I will refurbish and donate them to you.

Your data is in safe hands

The Coalville Computer Nerd takes your privacy and personal data extremely seriously.

It’s important that any business you deal with is General Data Protection Regulation (GDPR) compliment, even more so when you’re trusting them with your computer equipment. For your reference, my ICO registration number is ZA366464. If you have any questions or special requirements regarding how your data is processed, let me know! For a general overview of how your privacy is safeguarded, please refer to the Privacy Policy page.

Ready to get in touch?


I’m often away visiting customers on site so please get in touch first if you’d like to pop over to avoid having a wasted journey!

I offer a free collection and delivery service for repairs around the Coalville area, if required.

The Coalville Computer Nerd
The Springboard Centre
Mantle Lane, Coalville
LE67 3DW